Iterable outage, 1 September 2026
Subset of customers using Twilio for SMS seeing a portion of messages getting droppped
- Started
- Resolved
- 1 Sept 2026, 18:17 UTC (after 58 min)
- Impact
- Minor
- Affected
- Global Campaign Sends
Last update from Iterable
Twilio has reported that the issue causing 5xx errors on their side has resolved and we have seen SMS sends return to normal. Customers using Twilio that saw sends get dropped should re-send those messages if they want to. No further updates will be posted.
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