Iterable outage, 12 May 2026

Iterable Web Application Outage - US and EU Regions

Started
Resolved
13 May 2026, 00:08 UTC (after 37 min)
Impact
Critical
Affected
Global Web Application

Last update from Iterable

Our engineering team has completed the fix to the web application in both the US and EU regions. All services are currently functioning normally. Email sends, API traffic, webhooks, and journeys functioned normally throughout this incident. The only impact was being unable to log into the web application and slow page loads. If you continue to experience any issues, please reach out to Support.

13 May 2026, 00:08 UTC

Read the full incident on the official Iterable status page

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This page is the record of one past incident. For the live status, see Is Iterable down right now? - it reads the official status page every 2 minutes.

Other Iterable incidents

  1. Timeouts on User Update API Endpoints

  2. EU platform slowness and gateway errors

  3. Subset of customers using Twilio for SMS seeing a portion of messages getting droppped

  4. Email Send Delays with Partial Sparkpost outage on US-WEST-2.

  5. Iterable Application Issues in US Datacenter

  6. WhatsApp Messaging Delays and Failures

  7. Journey pages are not responding

  8. Elevated API Error Rates in US Region

All recorded Iterable incidents