Monzo outage, 17 February 2023

We're experiencing issues receiving customer phone calls

Started
Resolved
18 Feb 2023, 05:54 UTC (after 16 h 30 min)
Impact
Minor

Last update from Monzo

We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at help@monzo.com if you need support.

18 Feb 2023, 05:54 UTC

Read the full incident on the official Monzo status page

Is Monzo down now?

This page is the record of one past incident. For the live status, see Is Monzo down right now? - it reads the official status page every 2 minutes.

Other Monzo incidents

  1. We are experiencing platform issues

  2. Issues with Barclays sending and receiving payments

  3. Issues with Barclays sending and receiving payments

  4. We're experiencing issues with our phone lines.

  5. Platform issues

  6. UK Freephone is unreachable

  7. Calls impacted due to third party outage.

  8. Calls impacted due to AWS outage

All recorded Monzo incidents