Monzo outage, 13 January 2026

Platform issues

Started
Resolved
13 Jan 2026, 17:36 UTC (after 29 min)
Impact
Major
Affected
📱 Monzo App, 💳 Card Payments, 💸 Outbound Bank Transfers, 💰 Inbound Bank Transfers

Last update from Monzo

We've recovered now. Still keeping an eye for any side-effects.

13 Jan 2026, 17:36 UTC

Read the full incident on the official Monzo status page

Is Monzo down now?

This page is the record of one past incident. For the live status, see Is Monzo down right now? - it reads the official status page every 2 minutes.

Other Monzo incidents

  1. We are experiencing platform issues

  2. Issues with Barclays sending and receiving payments

  3. Issues with Barclays sending and receiving payments

  4. We're experiencing issues with our phone lines.

  5. UK Freephone is unreachable

  6. Calls impacted due to third party outage.

  7. Calls impacted due to AWS outage

  8. Our phones lines have gone down, and we're working to fix them as soon as we can

All recorded Monzo incidents