Monzo outage, 14 July 2025

Our phones lines have gone down, and we're working to fix them as soon as we can

Started
Resolved
14 Jul 2025, 18:30 UTC (after 1 h 2 min)
Impact
Minor

Last update from Monzo

The issue has now been resolved and our phone lines are now working again. Please be aware that there might be a slight wait as we catch up.

14 Jul 2025, 18:30 UTC

Read the full incident on the official Monzo status page

Is Monzo down now?

This page is the record of one past incident. For the live status, see Is Monzo down right now? - it reads the official status page every 2 minutes.

Other Monzo incidents

  1. We are experiencing platform issues

  2. Issues with Barclays sending and receiving payments

  3. Issues with Barclays sending and receiving payments

  4. We're experiencing issues with our phone lines.

  5. Platform issues

  6. UK Freephone is unreachable

  7. Calls impacted due to third party outage.

  8. Calls impacted due to AWS outage

All recorded Monzo incidents