Monzo outage history

25 incidents from the official Monzo status page, the oldest from 13 February 2022.

Is Monzo down right now?

August 2026 1

  1. , resolved after 3 h 44 min

    We are experiencing platform issues

July 2026 2

  1. , resolved after 1 h 27 min

    Issues with Barclays sending and receiving payments

    Impact: minor

  2. , resolved after 2 h 29 min

    Issues with Barclays sending and receiving payments

    Impact: minor

March 2026 1

  1. , resolved after 5 h 15 min

    We're experiencing issues with our phone lines.

January 2026 1

  1. , resolved after 29 min

    Platform issues

    Impact: major

December 2025 1

  1. , resolved after 6 min

    UK Freephone is unreachable

    Impact: major

November 2025 1

  1. , resolved after 41 min

    Calls impacted due to third party outage.

    Impact: minor

October 2025 1

  1. , resolved after 23 h 45 min

    Calls impacted due to AWS outage

    Impact: minor

July 2025 1

  1. , resolved after 1 h 2 min

    Our phones lines have gone down, and we're working to fix them as soon as we can

    Impact: minor

March 2025 1

  1. , resolved after 1 h 41 min

    Our phones lines have gone down, and we're working to fix them as soon as we can

    Impact: minor

August 2024 1

  1. , resolved after 2 h 49 min

    We're experiencing some issues at the moment

    Impact: major

July 2024 1

  1. , resolved after 5 h 12 min

    Global IT outage: Our services are working as normal

June 2024 3

  1. , resolved after 31 min

    FPS Bank Transfer Issues

    Impact: minor

  2. , resolved after 5 h 2 min

    Everything should have returned to normal

    Impact: minor

  3. , resolved after 2 h 30 min

    Searching within Help is back!

    Impact: minor

August 2023 1

  1. , resolved after 5 days

    We're experiencing longer than usual wait times at the moment

    Impact: major

June 2023 1

  1. , resolved after 43 min

    We're identified an issue impacting payments at the moment

    Impact: minor

February 2023 1

  1. , resolved after 16 h 30 min

    We're experiencing issues receiving customer phone calls

    Impact: minor

November 2022 1

  1. , resolved after 1 h 6 min

    We're experiencing some issues sending outbound international payments

    Impact: minor

June 2022 2

  1. , resolved after 46 min

    We were experiencing some issues at the moment with verifying online payments

    Impact: minor

  2. , resolved after 25 h 50 min

    Problems sending and receiving payments to Santander.

    Impact: major

April 2022 2

  1. , resolved after 22 h 3 min

    This issue has been resolved.

    Impact: minor

  2. , resolved after 16 h 7 min

    Issues with outbound international payments should be resolved now

    Impact: minor

March 2022 1

  1. , resolved after 5 h 4 min

    Inbound calls are now working as normal again

    Impact: critical

February 2022 1

  1. , resolved after 24 h 56 min

    Our wait times on chat are longer than we’d like at the moment

    Impact: major