Okta outage, 3 October 2024

Issue with Datadog app integration update

Started
Resolved
4 Oct 2024, 08:03 UTC (after 9 h 13 min)
Impact
Minor
Affected
Single Sign-On

Is this still happening?

No. Okta marked this incident resolved on 4 Oct 2024, 08:03 UTC, 9 h 13 min after it began.

Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:16 UTC) Live Okta status

Last update from Okta

On October 3, at 2:00 pm PST, Okta was alerted to an issue where users who attempted to perform single sign-on to the Datadog application would have experienced errors. All users in production and preview cells who were trying to access the Datadog application in their respective orgs would have been impacted. Impact: Users who attempted to login and access data dog applications within their org would have observed below SAML Error. Root Cause: Beginning at 7:27 am PST, Okta rolled out an update for the Datadog SSO integration related to the SAML ACS URL value. This resulted in end users being unable to complete SAML SSO for the application. Remediation Steps: Immediately upon receiving aler...

10 Sept 2025, 19:46 UTC

Read the full incident on the official Okta status page

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