Retell AI outage, 28 May 2026
Certain calls are not being picked up in time
- Started
- Resolved
- 28 May 2026, 16:30 UTC (after 1 h 29 min)
- Impact
- Minor
- Affected
- Web Call, Phone Call
Last update from Retell AI
This incident has been resolved. It was due to a connection issue in one of the data centers for the telephony provider. We are adding more fallback routes there.
Read the full incident on the official Retell AI status page
Is Retell AI down now?
This page is the record of one past incident. For the live status, see Is Retell AI down right now? - it reads the official status page every 2 minutes.