Retell AI outage history
25 incidents from the official Retell AI status page, the oldest from 10 December 2025.
September 2026 2
-
, resolved
Impact: major
-
, resolved after 1 h 8 min
Web Calls and Phone Calls Disruption
Impact: major
August 2026 1
-
, resolved after 26 min
Some inbound calls failing to connect
Impact: minor
July 2026 3
-
, resolved after 1 h 41 min
Inbound calling not connecting
Impact: major
-
, resolved after 50 min
-
, resolved after 1 h 8 min
June 2026 3
-
, resolved after 1 h 33 min
partial outage affecting incoming and ongoing call connections
Impact: major
-
, resolved after 2 h 3 min
Chats and calls unavailable for GPT-4o and 4o-mini
Impact: minor
-
, resolved after 9 h 13 min
Platform voice Grace and Nico not working
Impact: minor
May 2026 3
-
, resolved after 1 h 29 min
Certain calls are not being picked up in time
Impact: minor
-
, resolved after 30 min
Call/chat history, analytics and QA dashboard down
Impact: major
-
, resolved
Agent reading and publishing broken
Impact: major
April 2026 1
-
, resolved after 28 min
Impact: minor
March 2026 4
-
, resolved after 40 min
Impact: minor
-
, resolved after 15 min
Custom LLM calls failing to start
Impact: minor
-
, resolved
-
, resolved
February 2026 2
-
, resolved after 2 h 16 min
Telynx - SIP Trunking Service Degradation
Impact: minor
-
, resolved after 6 min
Calls failing to start and concurrency stuck
Impact: major
January 2026 3
-
, resolved
Scheduled batch calls not running
Impact: minor
-
, resolved after 11 min
Multilingual transcription issues
Impact: major
-
, resolved after 1 h 56 min
Outbound Calling Service Degradation
Impact: major
December 2025 3
-
, resolved after 45 min
Impact: major
-
, resolved after 31 min
Call and API failures due to Stripe outage
Impact: major
-
, resolved