Shopify outage, 20 January 2020

Failures with Shopify Shipping, Shopify Pay and Admin access

Started
Resolved
20 Jan 2020, 14:53 UTC (after 23 min)
Impact
Critical
Affected
Admin, Checkout

Last update from Shopify

This incident has been resolved.

20 Jan 2020, 14:53 UTC

Read the full incident on the official Shopify status page

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This page is the record of one past incident. For the live status, see Is Shopify down right now? - it reads the official status page every 2 minutes.

Other Shopify incidents

  1. Shop Pay unavailable

  2. Some POS transactions are not completing on iOS devices Actions

  3. Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

  4. Some merchants are encountering errors within their admin

  5. We are investigating an issue preventing web traffic to our servers

  6. Assets not loading for some Shopify services

  7. Interruption in service on some stores

  8. Admin left nav is missing elements

All recorded Shopify incidents