Shopify outage history
25 incidents from the official Shopify status page, the oldest from 25 November 2019.
June 2025 2
-
, resolved after 33 min
Impact: minor
-
, resolved after 3 h 5 min
Some POS transactions are not completing on iOS devices Actions
Impact: major
March 2023 1
-
, resolved after 41 min
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Impact: critical
October 2022 1
-
, resolved after 2 h 41 min
Some merchants are encountering errors within their admin
Impact: major
June 2022 1
-
, resolved after 1 h 11 min
We are investigating an issue preventing web traffic to our servers
Impact: major
June 2021 1
-
, resolved after 56 min
Assets not loading for some Shopify services
Impact: critical
March 2020 3
-
, resolved
Interruption in service on some stores
Impact: minor
-
, resolved after 3 min
Admin left nav is missing elements
Impact: minor
-
, resolved after 3 h 38 min
Login issues affecting some merchants
Impact: minor
February 2020 2
-
, resolved after 1 h 28 min
Impact: minor
-
, resolved after 2 h 46 min
Some discount codes might be improperly applied at checkout
Impact: minor
January 2020 5
-
, resolved after 11 min
Checkout completion delayed for some stores
Impact: major
-
, resolved after 25 min
PayPal not processing payments
Impact: major
-
, resolved
-
, resolved after 23 min
Failures with Shopify Shipping, Shopify Pay and Admin access
Impact: critical
-
, resolved after 21 min
December 2019 6
-
, resolved after 44 min
Customer notification emails not being sent for some stores
Impact: minor
-
, resolved
Some Shopify apps and services are experiencing difficulties
Impact: minor
-
, resolved after 34 min
Impact: major
-
, resolved after 1 h 51 min
Checkouts on some stores are unavailable
Impact: minor
-
, resolved after 9 min
Shopify admin is currently unreachable
Impact: critical
-
, resolved after 6 h 19 min
FedEx shipping rates not available at checkout
Impact: minor
November 2019 3
-
, resolved after 6 h 14 min
Facebook sales channel not syncing
Impact: minor
-
, resolved after 1 h 19 min
-
, resolved after 1 h 48 min
Admin and Storefronts experiencing intermittent downtime
Impact: major