Shopify outage, 25 January 2020

Checkout completion delayed for some stores

Started
Resolved
25 Jan 2020, 20:16 UTC (after 11 min)
Impact
Major
Affected
Admin, Checkout, Reports and Dashboards, Storefront, API & Mobile, Third party services, Support, Point of Sale

Last update from Shopify

This incident has been resolved.

25 Jan 2020, 20:16 UTC

Read the full incident on the official Shopify status page

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Other Shopify incidents

  1. Shop Pay unavailable

  2. Some POS transactions are not completing on iOS devices Actions

  3. Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

  4. Some merchants are encountering errors within their admin

  5. We are investigating an issue preventing web traffic to our servers

  6. Assets not loading for some Shopify services

  7. Interruption in service on some stores

  8. Admin left nav is missing elements

All recorded Shopify incidents