SurveyMonkey outage, 18 August 2026

Excel/CSV Exports are failing

Started
Resolved
18 Aug 2026, 01:03 UTC (after 21 min)
Impact
Major
Affected
SurveyMonkey

Last update from SurveyMonkey

This incident has been resolved.

18 Aug 2026, 01:03 UTC

Read the full incident on the official SurveyMonkey status page

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Other SurveyMonkey incidents

  1. Login and signup issues

  2. 500 error on Transaction History for Team Admins

  3. Custom data / respondent metadata missing from Individual Response Table and XLS exports

  4. Audience Preview Page is not responding

  5. Adding contacts on the contacts page didn't work

  6. Possible service degradation due to AWS outage

  7. Problem with AI features

  8. Customers who have surveys shared with them may run into errors accessing the quick create chat feature

All recorded SurveyMonkey incidents