SurveyMonkey outage, 2 October 2026

Custom data / respondent metadata missing from Individual Response Table and XLS exports

Started
Resolved
2 Oct 2026, 23:12 UTC (after 2 h 51 min)
Impact
Minor
Affected
SurveyMonkey

Last update from SurveyMonkey

The issue has been resolved for responses collected since putting the fix in place.

2 Oct 2026, 23:12 UTC

Read the full incident on the official SurveyMonkey status page

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