Twilio outage, 13 October 2026

Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil

Started
Resolved
13 Oct 2026, 20:08 UTC (after 4 h 49 min)
Impact
Minor
Affected
Voice, Latin America

Last update from Twilio

The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

13 Oct 2026, 20:08 UTC

Read the full incident on the official Twilio status page

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This page is the record of one past incident. For the live status, see Is Twilio down right now? - it reads the official status page every 2 minutes.

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