Twilio outage, 6 November 2026
Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia
- Started
- Resolved
- 6 Nov 2026, 15:49 UTC (after 36 min)
- Impact
- Minor
- Affected
- Voice, Latin America
Is this still happening?
No. Twilio marked this incident resolved on 6 Nov 2026, 15:49 UTC, 36 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 13 Nov, 20:59 UTC) Live Twilio status
At a glance
- Twilio rated this a minor incident.
- It was resolved after 36 min. That is shorter than a typical Twilio incident: the median of the 194 other resolved ones we recorded is 5 h 59 min.
- Twilio had 173 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 12 Nov 2026.
Our summary from the Twilio incidents we have recorded since 11 Sept 2026 - how we count.
Last update from Twilio
The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Colombia are operating normally.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 4 h 49 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil
-
, still open
Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers
-
, resolved after 22 h 34 min
-
, resolved after 33 h 21 min
Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina
-
, resolved after 16 h 50 min
Other recent Twilio incidents
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
-
SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
-
SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
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