Twilio outage, 13 November 2026
Elastic SIP Trunking Voice Call Issues
- Started
- Resolved
- 13 Nov 2026, 03:02 UTC (after 28 min)
- Impact
- Minor
- Affected
- Termination US1
Is this still happening?
No. Twilio marked this incident resolved on 13 Nov 2026, 03:02 UTC, 28 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 13 Nov, 20:59 UTC) Live Twilio status
At a glance
- Twilio rated this a minor incident.
- It was resolved after 28 min. That is shorter than a typical Twilio incident: the median of the 194 other resolved ones we recorded is 5 h 59 min.
- Twilio had 197 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 12 Nov 2026.
Our summary from the Twilio incidents we have recorded since 11 Sept 2026 - how we count.
Last update from Twilio
We've detected full recovery of Elastic SIP Trunking. The issue impacting Voice calls has been resolved, and the service is operating normally.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 30 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
-
, still open
Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers
-
, resolved after 3 h 51 min
-
, resolved after 19 h 20 min
Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
-
, resolved after 5 h 18 min
Other recent Twilio incidents
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
-
SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
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