Twilio outage, 9 November 2026
Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom
- Started
- Resolved
- 9 Nov 2026, 21:52 UTC (after 5 h 18 min)
- Impact
- Minor
- Affected
- Voice, Europe
Is this still happening?
No. Twilio marked this incident resolved on 9 Nov 2026, 21:52 UTC, 5 h 18 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 13 Nov, 20:53 UTC) Live Twilio status
At a glance
- Twilio rated this a minor incident.
- It was resolved after 5 h 18 min. That is about as long as a typical Twilio incident: the median of the 194 other resolved ones we recorded is 5 h 59 min.
- Twilio had 188 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 12 Nov 2026.
Our summary from the Twilio incidents we have recorded since 11 Sept 2026 - how we count.
Last update from Twilio
The incident has been resolved and voice calls between Twilio and network subscribers on affected networks in the United Kingdom are operating normally.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 6 h 20 min
-
, resolved after 22 h 34 min
-
, resolved after 16 h 50 min
-
, resolved after 4 h 49 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil
-
, still open
Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers
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SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
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SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
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SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
-
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States
-
SMS Delivery Receipt Failures from Twilio to Claro Costa Rica
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SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
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