Twilio outage, 21 October 2026
Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands
- Started
- Resolved
- 22 Oct 2026, 12:53 UTC (after 19 h 27 min)
- Impact
- Minor
- Affected
- Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap
Is this still happening?
No. Twilio marked this incident resolved on 22 Oct 2026, 12:53 UTC, 19 h 27 min after it began.
Right now: Twilio reports degraded performance on some systems. (as of 26 Oct, 03:45 UTC) Live Twilio status
Last update from Twilio
The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions in the Netherlands are operating normally.
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