Twilio outage, 27 October 2026
Gateway API (Lookup API) Failure Increase on Three in United Kingdom
- Started
- Status
- Ongoing: Identified
- Impact
- Minor
- Affected
- Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Is this still happening?
Yes. Twilio still lists it as identified; last update 27 Oct 2026, 16:17 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 27 Oct, 16:37 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing failure responses for Lookup API transactions on Three in United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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