Xero outage, 28 August 2026

UK: Tax - Errors and slowness with MTD ITSA and VAT

Started
Resolved
28 Aug 2026, 11:43 UTC (after 2 h 28 min)
Impact
Minor
Affected
Tax Reporting - UK VAT & MTD

Last update from Xero

HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.

28 Aug 2026, 11:43 UTC

Read the full incident on the official Xero status page

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This page is the record of one past incident. For the live status, see Is Xero down right now? - it reads the official status page every 2 minutes.

Other Xero incidents

  1. Global: Subscriptions - some customers are unable to purchase and management subscriptions

  2. Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

  3. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  4. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  5. Degraded Performance: US Payroll (Powered by Gusto)

  6. Degraded Performance: US Payroll (Powered by Gusto)

  7. UK: HMRC connected services

  8. US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

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