Xero outage, 9 November 2026
UK: HMRC connected services - MTD IT and MTD VAT
- Started
- Resolved
- 10 Nov 2026, 08:59 UTC (after 14 h 32 min)
- Impact
- Minor
- Affected
- Tax Reporting - UK VAT & MTD
Is this still happening?
No. Xero marked this incident resolved on 10 Nov 2026, 08:59 UTC, 14 h 32 min after it began.
Right now: Xero reports degraded performance on some systems. (as of 13 Nov, 20:53 UTC) Live Xero status
At a glance
- Xero rated this a minor incident.
- It was resolved after 14 h 32 min. That is longer than a typical Xero incident: the median of the 25 other resolved ones we recorded is 2 h 23 min.
- Xero had 5 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 29 Sept 2026.
Our summary from the Xero incidents we have recorded since 24 Aug 2026 - how we count.
Last update from Xero
HMRC's systems have returned to normal operations, and customers are able to file VAT and IT MTD without issue. Apologies for any inconvenience this disruption caused.
Similar Xero incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 47 h 36 min
UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
-
, resolved after 59 min
-
, resolved after 3 h 48 min
-
, resolved after 2 h 28 min
-
, resolved after 3 h 56 min
Other recent Xero incidents
-
Global: Xero Mail - some customers may see bounced emails due to a third party issue
-
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
-
Global: Xero - customers are experiencing issues across Xero
-
Global: Xero - some customers may be experiencing intermittent errors in Xero.
-
Global: Subscriptions - some customers are unable to purchase and management subscriptions
-
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
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