Xero outage, 15 October 2026

Global: Subscriptions - some customers are unable to purchase and management subscriptions

Started
Resolved
15 Oct 2026, 06:19 UTC (after 37 min)
Impact
Minor
Affected
Xero Platform and Settings

Last update from Xero

Our team has resolved the issue impacting some customers trying to purchase and manage subscriptions in Xero. We apologise for any inconvenience this has caused. A product release caused subscription management to become temporarily unavailable. We learn from every incident and put measures in place to prevent issues from happening again

15 Oct 2026, 06:19 UTC

Read the full incident on the official Xero status page

Is Xero down now?

This page is the record of one past incident. For the live status, see Is Xero down right now? - it reads the official status page every 2 minutes.

Other Xero incidents

  1. Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

  2. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  3. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  4. Degraded Performance: US Payroll (Powered by Gusto)

  5. Degraded Performance: US Payroll (Powered by Gusto)

  6. UK: HMRC connected services

  7. US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

  8. ATO services may be unavailable

All recorded Xero incidents