Xero outage, 10 November 2026
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Started
- Resolved
- 10 Nov 2026, 02:11 UTC (after 1 h 7 min)
- Impact
- Major
- Affected
- Xero Partner Hub, Xero Tax (AU), Xero Tax (NZ)
Is this still happening?
No. Xero marked this incident resolved on 10 Nov 2026, 02:11 UTC, 1 h 7 min after it began.
Right now: Xero reports degraded performance on some systems. (as of 13 Nov, 20:45 UTC) Live Xero status
At a glance
- Xero rated this a major incident (partial outage).
- It was resolved after 1 h 7 min. That is shorter than a typical Xero incident: the median of the 25 other resolved ones we recorded is 2 h 26 min.
- Xero had 6 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 15 Oct 2026.
- Xero has not posted a root cause analysis on its status page.
Our summary from the Xero incidents we have recorded since 24 Aug 2026 - how we count.
Last update from Xero
Our team has resolved the issue impacting our customers experiencing slowness and page access issues in Xero Partner Hub. We apologise for the inconvenience this has caused. Our technical team identified this was caused by a connectivity issue on one of our background Partner Hub services, and applied a fix to restore service.
Similar Xero incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
-
, resolved
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
-
, resolved after 6 h 23 min
-
, resolved after 37 min
Global: Subscriptions - some customers are unable to purchase and management subscriptions
-
, resolved after 51 min
US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
Other recent Xero incidents
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