Xero outage, 1 October 2026

Degraded Performance: US Payroll (Powered by Gusto)

Started
Resolved
2 Oct 2026, 00:30 UTC (after 2 h 53 min)
Impact
Minor
Affected
US Payroll, powered by Gusto

Last update from Xero

Gusto has resolved the issue.

2 Oct 2026, 00:30 UTC

Read the full incident on the official Xero status page

Is Xero down now?

This page is the record of one past incident. For the live status, see Is Xero down right now? - it reads the official status page every 2 minutes.

Other Xero incidents

  1. Global: Subscriptions - some customers are unable to purchase and management subscriptions

  2. Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

  3. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  4. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  5. Degraded Performance: US Payroll (Powered by Gusto)

  6. UK: HMRC connected services

  7. US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

  8. ATO services may be unavailable

All recorded Xero incidents