Xero outage, 28 September 2026

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Started
Resolved
28 Sept 2026, 21:23 UTC (after 51 min)
Impact
Critical
Affected
US Payroll, powered by Gusto

Last update from Xero

Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>

28 Sept 2026, 21:23 UTC

Read the full incident on the official Xero status page

Is Xero down now?

This page is the record of one past incident. For the live status, see Is Xero down right now? - it reads the official status page every 2 minutes.

Other Xero incidents

  1. Global: Subscriptions - some customers are unable to purchase and management subscriptions

  2. Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

  3. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  4. Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

  5. Degraded Performance: US Payroll (Powered by Gusto)

  6. Degraded Performance: US Payroll (Powered by Gusto)

  7. UK: HMRC connected services

  8. ATO services may be unavailable

All recorded Xero incidents