BigCommerce outage, 12 October 2026

Slow response times on some requests

Started
Resolved
12 Oct 2026, 02:39 UTC (after 42 min)
Impact
Minor
Affected
API & Webhooks, Control Panel, Storefront

Last update from BigCommerce

This incident has been resolved.

12 Oct 2026, 02:39 UTC

Read the full incident on the official BigCommerce status page

Is BigCommerce down now?

This page is the record of one past incident. For the live status, see Is BigCommerce down right now? - it reads the official status page every 2 minutes.

Other BigCommerce incidents

  1. Delayed Data in Analytics Reports

  2. Some storefront searches returning incomplete results

  3. Storefront Search Stability Issues for Subset of US Stores

  4. Storefront Search Stability Issues for Subset of US Stores

  5. Аn issue with Management API requests to add products to carts

  6. Storefront Search Issues

  7. QuickBooks Payments stores cannot transact

  8. Search is returning server errors for a subset of stores

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