BigCommerce outage history

25 incidents from the official BigCommerce status page, the oldest from 13 August 2026.

Is BigCommerce down right now?

October 2026 11

  1. , resolved after 1 h 29 min

    Delayed Data in Analytics Reports

  2. , resolved after 1 h 29 min

    Some storefront searches returning incomplete results

    Impact: minor

  3. , resolved after 33 min

    Storefront Search Stability Issues for Subset of US Stores

    Impact: minor

  4. , resolved after 29 min

    Storefront Search Stability Issues for Subset of US Stores

    Impact: minor

  5. , resolved after 59 min

    Аn issue with Management API requests to add products to carts

    Impact: minor

  6. , resolved after 42 min

    Slow response times on some requests

    Impact: minor

  7. , resolved after 1 min

    Storefront Search Issues

    Impact: minor

  8. , resolved after 3 h 39 min

    QuickBooks Payments stores cannot transact

    Impact: major

  9. , resolved after 2 h 30 min

    Search is returning server errors for a subset of stores

    Impact: minor

  10. , resolved after 3 h 12 min

    Intermittent Availability Issues in Australia

    Impact: minor

  11. , resolved

    Search is degraded on a subset of stores

September 2026 8

  1. , resolved after 41 min

    Partial search unavailability

    Impact: minor

  2. , resolved after 1 h 34 min

    Partial search unavailability

    Impact: minor

  3. , resolved after 2 h 57 min

    Inaccurate product stock on category pages

    Impact: major

  4. , resolved after 1 h 5 min

    Webhooks Delay

    Impact: minor

  5. , resolved after 6 h 27 min

    Contact Center System Outage

    Impact: critical

  6. , resolved after 1 h 4 min

    Unable to export Catalog using Modern Import/Export

    Impact: major

  7. , resolved after 3 h 23 min

    Delayed email delivery to Microsoft-hosted inboxes

    Impact: minor

  8. , resolved after 2 h 22 min

    Search document updates delays in Control Panel and Storefront experience

August 2026 6

  1. , resolved after 29 min

    Search document updates delays in Control Panel experience.

    Impact: minor

  2. , resolved after 5 h 47 min

    B2B Ninja experiencing degradation in quote functionality

  3. , resolved after 1 h 36 min

    B2B Ninja Add-To-Quote On Storefront Product Page timeouts

    Impact: minor

  4. , resolved after 29 min

    Single Sign-On (Microsoft) login issue for subset of stores

    Impact: major

  5. , resolved after 25 min

    Intermittent Availability Issues for Australian-hosted stores

    Impact: minor

  6. , resolved after 30 min

    Elevated Response Times for Australia-hosted stores

    Impact: minor