BigCommerce outage, 24 October 2026

Search availability reduced and latency increased

Started
Resolved
24 Oct 2026, 18:47 UTC (after 3 h 12 min)
Impact
Minor
Affected
Storefront

Is this still happening?

No. BigCommerce marked this incident resolved on 24 Oct 2026, 18:47 UTC, 3 h 12 min after it began.

Right now: BigCommerce reports all systems operational. (as of 26 Oct, 03:47 UTC) Live BigCommerce status

Last update from BigCommerce

This incident has been resolved.

24 Oct 2026, 18:47 UTC

Read the full incident on the official BigCommerce status page

Similar BigCommerce incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 1 h 10 min

    Search Indexing Delays Affecting a Subset of US Stores

  2. , resolved

    Delayed product updates in storefront search

  3. , resolved after 33 min

    Storefront Search Stability Issues for Subset of US Stores

  4. , resolved after 29 min

    Storefront Search Stability Issues for Subset of US Stores

  5. , resolved after 1 min

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Other recent BigCommerce incidents

  1. Delays in Real-Time Event Processing

  2. Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

  3. Delayed Data in Analytics Reports

  4. Some storefront searches returning incomplete results

  5. Аn issue with Management API requests to add products to carts

  6. Slow response times on some requests

  7. QuickBooks Payments stores cannot transact

  8. Search is returning server errors for a subset of stores

All recorded BigCommerce incidents