BigCommerce outage, 15 October 2026

Delayed product updates in storefront search

Started
Resolved
15 Oct 2026, 22:14 UTC
Impact
Minor
Affected
Storefront

Last update from BigCommerce

Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.

15 Oct 2026, 22:14 UTC

Read the full incident on the official BigCommerce status page

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Other BigCommerce incidents

  1. Delayed Data in Analytics Reports

  2. Some storefront searches returning incomplete results

  3. Storefront Search Stability Issues for Subset of US Stores

  4. Storefront Search Stability Issues for Subset of US Stores

  5. Аn issue with Management API requests to add products to carts

  6. Slow response times on some requests

  7. Storefront Search Issues

  8. QuickBooks Payments stores cannot transact

All recorded BigCommerce incidents