BigCommerce outage, 28 October 2026
High Rate of Cloudflare Challenge Pages
- Started
- Status
- Ongoing: Monitoring
- Impact
- Minor
- Affected
- Storefront
Is this still happening?
Yes. BigCommerce still lists it as monitoring; last update 28 Oct 2026, 03:11 UTC.
Right now: BigCommerce reports degraded performance on some systems. (as of 28 Oct, 05:37 UTC) Live BigCommerce status
Last update from BigCommerce
The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user. The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic. If you are experiencing i...
Read the full incident on the official BigCommerce status page
Similar BigCommerce incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 2 h 57 min
-
, resolved after 1 h 5 min
-
, resolved after 2 h 10 min
Some Android shoppers on headless storefronts may be unable to reach checkout
-
, resolved after 3 h 12 min
-
, resolved after 14 min