BigCommerce outage, 26 October 2026
Some Android shoppers on headless storefronts may be unable to reach checkout
- Started
- Status
- Ongoing: Investigating
- Impact
- Major
- Affected
- Storefront
Is this still happening?
Yes. BigCommerce still lists it as investigating; last update 26 Oct 2026, 12:07 UTC.
Right now: BigCommerce reports a partial outage. (as of 26 Oct, 13:23 UTC) Live BigCommerce status
Last update from BigCommerce
We are investigating an issue affecting some shoppers on headless storefronts who use Chrome on Android. Since approximately 15:46 UTC on October 25, these shoppers may see an error, or may be blocked after several attempts, when they are redirected to checkout. Storefronts that use standard BigCommerce-hosted checkout pages are not expected to be affected. Our Engineering team is currently investigating this.
Read the full incident on the official BigCommerce status page
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