BigCommerce outage, 24 October 2026

Delays in Real-Time Event Processing

Started
Resolved
24 Oct 2026, 13:22 UTC (after 14 min)
Impact
Not stated
Affected
Control Panel, Storefront

Is this still happening?

No. BigCommerce marked this incident resolved on 24 Oct 2026, 13:22 UTC, 14 min after it began.

Right now: BigCommerce reports all systems operational. (as of 26 Oct, 03:45 UTC) Live BigCommerce status

Last update from BigCommerce

This incident has been resolved.

24 Oct 2026, 13:22 UTC

Read the full incident on the official BigCommerce status page

Similar BigCommerce incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 1 h 10 min

    Search Indexing Delays Affecting a Subset of US Stores

  2. , resolved after 42 min

    Slow response times on some requests

  3. , resolved after 25 min

    Intermittent Availability Issues for Australian-hosted stores

  4. , resolved after 2 h 22 min

    Search document updates delays in Control Panel and Storefront experience

  5. , resolved after 29 min

    Search document updates delays in Control Panel experience.

Other recent BigCommerce incidents

  1. Search availability reduced and latency increased

  2. Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

  3. Delayed product updates in storefront search

  4. Delayed Data in Analytics Reports

  5. Some storefront searches returning incomplete results

  6. Storefront Search Stability Issues for Subset of US Stores

  7. Storefront Search Stability Issues for Subset of US Stores

  8. Аn issue with Management API requests to add products to carts

All recorded BigCommerce incidents