BigCommerce outage, 22 October 2026
Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
- Started
- Resolved
- 23 Oct 2026, 03:46 UTC (after 7 h 32 min)
- Impact
- Minor
- Affected
- Checkout & Payment Processing
Is this still happening?
No. BigCommerce marked this incident resolved on 23 Oct 2026, 03:46 UTC, 7 h 32 min after it began.
Right now: BigCommerce reports all systems operational. (as of 26 Oct, 03:47 UTC) Live BigCommerce status
Last update from BigCommerce
This incident has now been resolved
Read the full incident on the official BigCommerce status page
Similar BigCommerce incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 3 h 39 min