BigCommerce outage, 4 November 2026
Some products are not searchable in Storefront
- Started
- Resolved
- 4 Nov 2026, 20:32 UTC (after 1 h 51 min)
- Impact
- Not stated
- Affected
- Storefront
Is this still happening?
No. BigCommerce marked this incident resolved on 4 Nov 2026, 20:32 UTC, 1 h 51 min after it began.
Right now: BigCommerce reports all systems operational. (as of 4 Nov, 21:18 UTC) Live BigCommerce status
Last update from BigCommerce
The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering, has been resolved. A fix has been rolled out and search results should now be returning to normal.
Read the full incident on the official BigCommerce status page
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