BigCommerce outage, 5 October 2026

Search is returning server errors for a subset of stores

Started
Resolved
5 Oct 2026, 19:11 UTC (after 2 h 30 min)
Impact
Minor
Affected
Storefront

Last update from BigCommerce

This incident has been resolved.

5 Oct 2026, 19:11 UTC

Read the full incident on the official BigCommerce status page

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This page is the record of one past incident. For the live status, see Is BigCommerce down right now? - it reads the official status page every 2 minutes.

Other BigCommerce incidents

  1. Delayed Data in Analytics Reports

  2. Some storefront searches returning incomplete results

  3. Storefront Search Stability Issues for Subset of US Stores

  4. Storefront Search Stability Issues for Subset of US Stores

  5. Аn issue with Management API requests to add products to carts

  6. Slow response times on some requests

  7. Storefront Search Issues

  8. QuickBooks Payments stores cannot transact

All recorded BigCommerce incidents