Braze outage, 13 July 2026

Braze AI Operator Errors

Started
Resolved
13 Jul 2026, 21:31 UTC (after 2 h 47 min)
Impact
Not stated

Last update from Braze

The issue impacting the Braze AI Operator, where users were seeing the error message: "Connection unstable - Check your Wi-Fi or internet signal and try again," has been fully resolved. The fix has been deployed and error rates have returned to normal levels.

13 Jul 2026, 21:31 UTC

Read the full incident on the official Braze status page

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This page is the record of one past incident. For the live status, see Is Braze down right now? - it reads the official status page every 2 minutes.

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