Braze outage, 5 August 2026
Issue Impacting US 01 and US 03
- Started
- Resolved
- 5 Aug 2026, 17:54 UTC (after 1 h 41 min)
- Impact
- Minor
- Affected
- Dashboard, REST APIs
Last update from Braze
Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.
Is Braze down now?
This page is the record of one past incident. For the live status, see Is Braze down right now? - it reads the official status page every 2 minutes.