Braze outage, 8 May 2026

US05 Processing Latency

Started
Resolved
8 May 2026, 05:47 UTC (after 1 h 11 min)
Impact
Minor
Affected
Dashboard, SDK Data Collection, Data Processing, Outbound Messaging

Last update from Braze

Latency and error rates have remained at normal levels for all services, post-implementation of our fix, and this incident is resolved. We will continue to monitor the overall system health until AWS reports full recovery. Please see https://health.aws.amazon.com/health/status for more details.

8 May 2026, 05:47 UTC

Read the full incident on the official Braze status page

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This page is the record of one past incident. For the live status, see Is Braze down right now? - it reads the official status page every 2 minutes.

Other Braze incidents

  1. Braze Support Services Outage

  2. Dashboard Latency and Errors on US07

  3. Latency and Errors on US07

  4. Issue Impacting US 01 and US 03

  5. EU02 Currents Data Latency

  6. AWS Networking Disruption in US-WEST-2 (Resolved)

  7. Braze AI Operator Errors

  8. WhatsApp Degraded Performance

All recorded Braze incidents