DoorDash outage, 16 June 2026

DoorDash outage

Started
Resolved
16 Jun 2026, 16:22 UTC (after 2 h 8 min)
Impact
Critical
Affected
Drive API, Mx Websites, Drive Order Fulfillment, Native Apps, Drive Delivery Tracking Page, Online Ordering (Storefront), Developer Portal, Merchant Portal, Orders, Merchant Tablet, Menu Updates, Dasher Status Updates

Last update from DoorDash

On June 16, 2026, an unintended configuration change introduced invalid data into a critical authentication service. As a result the service was unable to process authentication requests correctly, resulting in widespread authentication failures. This led to significant disruptions in order processing, reduced delivery volume, elevated cancellation rates, delayed deliveries, and increased customer remediation costs. The incident was resolved by restoring a known-good configuration, increasing service capacity to accelerate recovery, and temporarily managing incoming traffic while systems stabilized. To reduce the likelihood and impact of similar incidents in the future, we are implementin...

24 Jun 2026, 23:00 UTC

Read the full incident on the official DoorDash status page

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This page is the record of one past incident. For the live status, see Is DoorDash down right now? - it reads the official status page every 2 minutes.

Other DoorDash incidents

  1. AWS Outage -- Doordash Health Impacted

  2. Cloudflare-Related Drive Order & Webhook Disruption

  3. Order Health Impacted

  4. Open API Order Health Impacted

  5. Order Health Impacted

  6. Partial Order Health impacted

  7. Event logs outage

  8. Developer portal authentication issue

All recorded DoorDash incidents