DoorDash outage, 28 June 2026

Order Health Impacted

Started
Resolved
29 Jun 2026, 01:15 UTC (after 2 h 41 min)
Impact
Critical
Affected
Orders, Menu Updates, Dasher Status Updates

Last update from DoorDash

On June 28, 2026, DoorDash experienced an internal infrastructure issue that disrupted order transmission to POS-integrated merchants. As a result, Marketplace orders could not be delivered to affected merchant systems for approximately 90 minutes \(3:10 PM-4:40 PM PT\). The issue was identified, mitigated, and service was restored. During recovery, orders resumed processing successfully with operational safeguards in place, and normal service levels were fully restored by approximately 7:00 PM PT. We are implementing automated lifecycle management, completing a review of remaining legacy-managed infrastructure, and strengthening monitoring governance to improve early detection and reduce...

2 Jul 2026, 00:20 UTC

Read the full incident on the official DoorDash status page

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