DoorDash outage, 7 November 2026
drive webhooks degraded
- Started
- Resolved
- 7 Nov 2026, 05:11 UTC (after 3 h 37 min)
- Impact
- Minor
- Affected
- Drive API
Is this still happening?
No. DoorDash marked this incident resolved on 7 Nov 2026, 05:11 UTC, 3 h 37 min after it began.
Right now: DoorDash reports all systems operational. (as of 13 Nov, 20:53 UTC) Live DoorDash status
At a glance
- DoorDash rated this a minor incident.
- It was resolved after 3 h 37 min. That is longer than a typical DoorDash incident: the median of the 21 other resolved ones we recorded is 29 min.
- DoorDash had 1 other incident in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 27 Sept 2026.
Our summary from the DoorDash incidents we have recorded since 9 Jul 2025 - how we count.
What caused it: DoorDash's root cause analysis
Internal load testing on DoorDash’s side led to latency degradation in processing webhooks.. As a result, some webhook notifications were delayed. We scaled up capacity and processing returned to normal. We’ve identified the bottlenecks and are working with the relevant teams on better guardrails and better mitigation levers for load tests, including agreeing on appropriate times to run them. We apologize for the disruption and appreciate your patience.
Last update from DoorDash
Internal load testing on DoorDash’s side led to latency degradation in processing webhooks.. As a result, some webhook notifications were delayed. We scaled up capacity and processing returned to normal. We’ve identified the bottlenecks and are working with the relevant teams on better guardrails and better mitigation levers for load tests, including agreeing on appropriate times to run them. We apologize for the disruption and appreciate your patience.
Similar DoorDash incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 29 min
-
, resolved after 28 min
Drive Order Creation - Issue DetectedPostmortem
-
, resolved after 19 min
-
, resolved after 3 h 16 min
-
, resolved
Other recent DoorDash incidents
-
Partial Order Health impactedPostmortem
-
Order Health ImpactedPostmortem
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DoorDash outagePostmortem
-
Open API Order Health ImpactedPostmortem
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