Ecwid outage, 18 September 2025

Order tax invoices are not generated and order notifications are sent with delay

Started
Resolved
18 Sept 2025, 12:15 UTC (after 59 min)
Impact
Minor
Affected
Admin

Last update from Ecwid

We’re pleased to inform you that the issue has been resolved - order tax invoices and email notifications are now functioning as expected. We sincerely apologize for the experience.

18 Sept 2025, 12:15 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Possible delays in products, orders and subscriptions display

  8. Some Instant Sites and website editors don't load

All recorded Ecwid incidents