Ecwid outage, 8 May 2025

Ecwid Instant Sites and Control Panels are not loading

Started
Resolved
8 May 2025, 14:34 UTC (after 2 h 18 min)
Impact
Critical
Affected
Storefront, Admin, API

Last update from Ecwid

We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your store settings, etc) are safe and intact. We are deeply sorry for the experience.

8 May 2025, 14:34 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Order tax invoices are not generated and order notifications are sent with delay

  8. Possible delays in products, orders and subscriptions display

All recorded Ecwid incidents