Ecwid outage, 16 August 2023

Ecwid Instant Sites are not loading

Started
Resolved
16 Aug 2023, 23:52 UTC (after 2 h 50 min)
Impact
Minor
Affected
Storefront, Admin

Last update from Ecwid

We are glad to inform you that the issue has been fixed. All the data (products, orders, your store settings, etc) are safe and intact. The Ecwid stores continue functioning as usual. We are deeply sorry for the bad experience. We’ll do better.

16 Aug 2023, 23:52 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Order tax invoices are not generated and order notifications are sent with delay

  8. Possible delays in products, orders and subscriptions display

All recorded Ecwid incidents