Ecwid outage, 14 March 2024

Ecwid Instant Sites connected to OpenSRS domains are not loading

Started
Resolved
14 Mar 2024, 17:40 UTC (after 1 h 33 min)
Impact
Minor
Affected
Storefront, Checkout, Admin, API, Third-party services, Billing

Last update from Ecwid

OpenSRS team has fixed the issue - all Instant Sites are working correctly now. We sincerely apologize for this issue.

14 Mar 2024, 17:40 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Order tax invoices are not generated and order notifications are sent with delay

  8. Possible delays in products, orders and subscriptions display

All recorded Ecwid incidents