Ecwid outage, 28 August 2023

Instant Sites are not loading

Started
Resolved
28 Aug 2023, 19:55 UTC (after 1 h 56 min)
Impact
Critical
Affected
Storefront

Last update from Ecwid

The Instant Sites are up for several hours after the downtime and we see no possible downtime for the same reason as we've discovered the source of the issue and isolated it.

28 Aug 2023, 19:55 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Order tax invoices are not generated and order notifications are sent with delay

  8. Possible delays in products, orders and subscriptions display

All recorded Ecwid incidents