Gorgias outage, 9 November 2026

Calls are not getting through and and carrier is not able to connect the call.

Started
Resolved
9 Nov 2026, 18:03 UTC (after 1 h 3 min)
Impact
Major

Is this still happening?

No. Gorgias marked this incident resolved on 9 Nov 2026, 18:03 UTC, 1 h 3 min after it began.

Right now: Gorgias reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Gorgias status

At a glance

Our summary from the Gorgias incidents we have recorded since 29 Jun 2026 - how we count.

Last update from Gorgias

This incident has been resolved.

9 Nov 2026, 18:03 UTC

Read the full incident on the official Gorgias status page

Other Gorgias incidents

  1. Issues with Flows on chat

  2. Invalid user invite token

  3. Too many requests error when trying to refresh a tab or login into the helpdesk

  4. Delay in processing of instagram and facebook messages, comments and other events

  5. Degraded Voice performance

  6. Degraded performance on some services

  7. AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API

  8. Mobile app authentication issues resolved

All recorded Gorgias incidents

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