Gorgias outage, 2 November 2026

Degraded performance on some services

Started
Status
Ongoing: Investigating
Impact
Major

Is this still happening?

Yes. Gorgias still lists it as investigating; last update 2 Nov 2026, 21:56 UTC.

Right now: Gorgias reports a partial outage. (as of 2 Nov, 23:28 UTC) Live Gorgias status

Last update from Gorgias

We have identified several degraded performance on some services. We are actively working to address this situation.

2 Nov 2026, 21:56 UTC

Read the full incident on the official Gorgias status page

Other Gorgias incidents

  1. AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API

  2. Mobile app authentication issues resolved

  3. Issues with log in

  4. Instagram messages delayed or not appearing in Gorgias

  5. Ticket assignment notification delivered with delay

  6. Shopify checkout hijack campaign notice

  7. Resolved: Loop Returns actions degraded

  8. Aircall V2 not creating tickets

All recorded Gorgias incidents