Gorgias outage, 26 October 2026

Ticket assignment notification delivered with delay

Started
Resolved
26 Oct 2026, 18:55 UTC (after 1 h 7 min)
Impact
Major

Is this still happening?

No. Gorgias marked this incident resolved on 26 Oct 2026, 18:55 UTC, 1 h 7 min after it began.

Right now: Gorgias reports all systems operational. (as of 26 Oct, 19:41 UTC) Live Gorgias status

Last update from Gorgias

This incident has been resolved.

26 Oct 2026, 18:55 UTC

Read the full incident on the official Gorgias status page

Other Gorgias incidents

  1. Shopify checkout hijack campaign notice

  2. Resolved: Loop Returns actions degraded

  3. Aircall V2 not creating tickets

  4. Elevated latency in Helpdesk and Ticket Views

  5. Increased latency in the ai agent

  6. Customer sidebar search not working

  7. Issues with closing tickets

  8. Notifications not playing sound in the browser

All recorded Gorgias incidents